FAQ

Creating an account at Sherbet Casino is quick and straightforward. First, visit our website and click the 'Sign Up' or 'Register' button in the top right corner. You'll need to provide some basic information, including your email address, preferred username, and a secure password. We'll also ask for personal details like your full name, date of birth, and address for verification purposes.After completing the registration form, you'll need to verify your email address by clicking on the confirmation link we send you. Once verified, your account is ready to use! You can make your first deposit right away and claim your welcome bonus of 100% up to $500 plus 75 free spins.Remember, you must be at least 21 years old to register and play at Sherbet Casino, and you'll need to verify your identity before making your first withdrawal. This is a standard security procedure that protects both you and us.

Sherbet Casino offers a wide range of payment options to accommodate different player preferences. We accept traditional payment methods like Visa and MasterCard for those who prefer using credit or debit cards.For cryptocurrency enthusiasts, we support multiple digital currencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Tether (USDT), and Ripple (XRP). Crypto transactions typically offer faster processing times and enhanced privacy.In terms of fiat currencies, we accept USD, CAD, and EUR, allowing players from various regions to deposit and play in their preferred currency. All deposits are processed instantly, allowing you to start playing immediately after funding your account.Withdrawal processing times vary by method, with cryptocurrencies generally being the fastest option. The minimum withdrawal amount is $20, and you can withdraw up to $100,000 in a 24-hour period, making Sherbet Casino suitable for both casual players and high rollers.

Currently, Sherbet Casino doesn't offer a standing No Deposit Bonus code. Our previous promotion of 75 Free Spins on Sweet Bonanza without requiring a deposit has expired. However, we regularly update our promotional offerings, so it's worth checking our Promotions page or subscribing to our newsletter for the latest bonus opportunities.What we do offer is an excellent Welcome Bonus package that includes a 100% match up to $500 on your first deposit, plus 75 free spins on selected games. This welcome offer doesn't require a bonus code – it's automatically applied when you make your qualifying first deposit.We also run limited-time promotions throughout the year, including reload bonuses, cashback offers, and special tournament events with substantial prize pools. Some of these promotions might include no deposit bonuses or free spins, so stay tuned to our promotional channels for the latest offers.

Withdrawing your winnings from Sherbet Casino is a straightforward process. First, log into your account and navigate to the Cashier or Banking section. Select 'Withdrawal' and choose your preferred payment method – we recommend using the same method you used for depositing when possible.Before processing your first withdrawal, you'll need to complete our verification process by submitting documents that confirm your identity. This is a one-time procedure required by regulatory standards to ensure your security.The minimum withdrawal amount is $20, and you can withdraw up to $100,000 in a 24-hour period. Processing times vary by method: cryptocurrency withdrawals are typically processed within 1-24 hours, while card and bank transfers may take 3-5 business days.Important: Before requesting a withdrawal, ensure you've met any wagering requirements associated with bonuses. If you've claimed a bonus, you'll need to wager both the bonus amount and your deposit according to the specified multiplier (typically 35x) before withdrawing.

Yes, Sherbet Casino operates under a valid gambling license that ensures we adhere to strict regulatory standards regarding fair gaming, player protection, and responsible gambling practices. Our license requires us to implement sophisticated security measures, including SSL encryption technology to protect your personal and financial information.We're committed to providing a fair gaming environment, which is why all our games come from reputable software providers like NetEnt, Pragmatic Play, and Big Time Gaming. These games use Random Number Generator (RNG) technology that has been independently tested and certified for fairness.Sherbet Casino also follows strict anti-money laundering (AML) and Know Your Customer (KYC) protocols. This is why we require identity verification before processing withdrawals – it's not just a formality but a regulatory requirement that protects both our players and our platform.Player protection is paramount at Sherbet Casino, which is why we offer various responsible gambling tools, including deposit limits, self-exclusion options, and reality checks to help you maintain control over your gaming experience.

Sherbet Casino offers comprehensive customer support to address any questions or concerns you might have. Our most efficient support channel is our live chat service, which is available 24/7 directly on our website. Simply click the chat icon in the bottom corner of any page to connect with a support agent in real-time.For less urgent matters or detailed inquiries, you can email our support team at support@sherbet.com. Our average response time for emails is within 24 hours, though we strive to reply much faster whenever possible.Before contacting support, we recommend checking this FAQ section as well as our detailed Terms and Conditions page, as many common questions are already addressed there. This can save you time and provide immediate answers.Our support team is trained to assist with account-related issues, bonus inquiries, payment questions, technical problems, and responsible gambling concerns. All communication with our support team is confidential and handled with the utmost professionalism.